YXLON Service Hotline

We help you 24 hours a day, 7 days a week, 360 days a year via telephone, modem or the Internet. Upon request, a member of YXLON staff works directly on your system via modem and prepares a diagnosis regarding the system situation. In 98% of all cases system operation can be restored immediately without a loss of time. The scope of performance of the Hotline service module encompasses:

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Immediate response in accordance with the module chosen (8/5, 12/5, 12/7, 24/5, 24/7)
Availability 24 hours a day, 7 days a week, 360 days a year
Modem or Internet assignment for direct system access
Preparation of diagnoses/assessment of system situation
Malfunction rectification
Support for image processing software
Expert appraisal of detector inspection quality