Return of Goods

At YXLON we have established a fast and secure process for repair and warranty return of your industrial X-ray equipment. 24 hours a day 7 days a week you can apply for the required ‘RM’ number by completing our online form. Giving us detailed information regarding your request ensures a target-oriented processing of your inquiry and a rapid resolution to your issue.

After you have entered all the necessary information, you will automatically receive an email with your assigned RM number and corresponding data. Please make sure that your shipment is clearly marked on the outside with this RM number! Other forms and additional information can be included inside the package.

We are convinced that you will appreciate the favorable handling of the return of goods process and would like to thank you for your support in this matter.

If you have any questions or suggestions, we ask you to contact our employees at our Service Desk. You can reach us during our business hours Monday through Friday, 08:00h to 17:00h (UTC +1) at: +49 40 52729-150.

Return of Goods

Information on return material process.
For the return of portable devices, please go to

Privacy Policy

Information on our privacy policy.