YXLON Service Contracts

For Your Peace of Mind

 
Increase your X-ray system availability with flexible YXLON service contracts. Coverage can be tailored and scaled to meet your every need. You can choose from service packages that include guaranteed cost of ownership and agreed on-site response time for service visits, or alternatively, select service modules individually such as YXLON service hotline and preventive maintenance.

We have an YXLON service agreement that fits your needs, so take a moment to review your options and contact us for further information.
 
Choose from these YXLON service contract configurations:

YXLON Service Modules

Individual modules are also available on-demand without a contract.
Other rates and conditions will apply.
YXLON Helpdesk
The YXLON service hotline supports your staff and reduces operating expenses by helping to avoid on-site appointments with YXLON service engineers. Depending on your system requirements, YXLON offers the service hotline for 9, 12, or 24 hours a day, 5 or 7 days a week.
YXLON Maintenance
The inspection and evaluation of X-ray components and utilities on a regularly scheduled basis ensures and preserves operational reliability. Expensive repairs and system breakdowns can be avoided due to preventive maintenance measures, increasing the life of your X-ray system.
YXLON OnsiteService
By including this in your contract you receive guaranteed on-site response by a well-trained, experienced YXLON service engineer, within an agreed office hours timeframe. For on-demand services other rates and response times may apply.
YXLON SpareParts
By using original YXLON spare parts you safeguard your system warranty and get consistent, reliable response time for shipments. In addition you can reduce your inventory storage costs when in-stock provisioning is assumed by YXLON.
YXLON SmartSpares
With YXLON SmartSpares we offer specially customized spare parts for best possible system functionality. Pre-defined consignment stock addresses high demand requirements and training guidelines enable operators to exchange specific spare parts on their own – faster than on-site service.
YXLON SmartExchange
Enjoy direct replacement of components, resulting in minimum downtime. 
There are no costly, time consuming repairs and no necessary storage of cost-intensive components.
YXLON Academy
Train your operators to achieve optimum system utilization. Participate in seminars at YXLON sites or held on-site at your location.
YXLON WarrantyPass
This is an extension of the standard warranty for YXLON X-ray systems and offers excellent, planned reliability against the cost of ownership. Defective components will be immediately replaced, avoiding long lead times on warranty repairs.
YXLON Upgrades
Keep your system technology up to date and prolong your system’s life with scheduled software and hardware upgrades.

Let Us Help to Find a Suitable Contract Level for You

YXLON International GmbHYXLON HeadquartersEssener Bogen 1522419 HamburgGermany+49 40 527290